Technological advances have made it easier for businesses to provide 24/7 quality support to their customers across the globe. Did you know that according to research by Salesforce, 89% of customers are most likely to make another purchase after a positive customer service experience? … Read More »
It’s never a pleasant experience when somebody bad-mouths your business. You put a huge amount of effort into running it. And, often, their complaints aren’t even true. However, people saying negative things about your brand is one of life’s great inevitabilities. You can’t please … Read More »
The most successful marketing strategies of the past year all had one thing in common: they did more than just sell their brand. We think about the market, the world at large, and our role in it when we see campaigns that we like … Read More »
If you want to see results from your business, then the first thing that you are going to need to do is make it work better for your customer. When you were designing your business, we hope that you kept the customer in mind … Read More »
Ticketing is an innovation that a help desk records various activities on everything they are working with. It was developed some years ago and is being improved to ensure that it meets its required demands. In this article we look at the importance of … Read More »
Who can start the day without a mug of coffee? And drinking it from your favourite mug is a habit with most people. Suppose thousands of such mugs were to be printed with your special logo and a message. The coffee drinkers are going … Read More »
E-commerce business is a thriving place and is expected to grow and capture the rest of the market in a few years. To promote one’s business’s products on an E-commerce platform needs several strategies and tactics to nurture the existing audience and attract new … Read More »
It’s fair to say that the ways in which clients and companies interact have changed a fair amount in the last few years. Now, businesses are expected to chat with customers on social media, as well as supplying the convenience of chatbots on their … Read More »
Besides choosing the most in-demand marketing strategy, it’s also crucial to implement personalized marketing campaigns to better impact competitors. Personalizing customer experience helps combat boredom and provides the best value proposition. So, what are the top personalized marketing strategies nowadays? … Read More »
Health and safety are your customer's top concerns right now, and only the hotels that can cover these aspects can expect good foot traffic in the New Year. Adopting new technologies can enable you to match the guest experience expectations of the new normal. … Read More »
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