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Improve Team Communication With VoIP

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Improve Team Communication With VoIP

A team that works well together is essential for a productive, successful business, but how do you strengthen relationships between team members if they are working remotely? Companies need to find ways of making it easy for colleagues to maintain contact, wherever they are working.

Voice Over IP (VoIP), the technology that allows you to make phone calls using the internet instead of a traditional telephone line system, is a way to achieve flexible communication whilst saving on phone bills and enabling easy communication.

Keeping Connected Wherever You Are

Whether your team is working from home, or on business trips, you need to be sure you can all keep in touch. Remote working can easily lead to feelings of isolation. Sometimes staff lose motivation without enough contact with the rest of their team. With VoIP, remote workers can make sure they are in contact with a team in the office, or they can connect to other remote workers to make sure everybody is kept in the picture.

Instead of needing to wait until everyone is in one building to work as a group on a project, team members can communicate from anywhere and feel more connected. An added advantage is that team members are able to present information more effectively to clients when they feel part of the project. Good communication between members of a team impacts the company’s relations with clients too, not just internal relations and you can stay connected anywhere with VoIP.

A Flexible And Adaptable Way Of Working

Employees can make calls from any kind of device, not just a traditional desk phone, so whether your workers use a computer, smartphone or tablet, they can make audio and video calls to each other. It doesn’t matter what their location is, as long as there is internet, they can use VoIP.

Fast, Effective Communication

black and gray ip desk phone

Photo by Devin Pickell via Unsplash

We are all used to needing to use all kinds of instant communication methods, whether instant messaging, texting or email. Using VoIP combines the most useful aspects of all these ways of communicating between team members. As with other instant messaging options, you can see a colleague’s status and know whether they’re available or busy with a client, instead of wasting time trying to contact somebody who is busy.

Save on bills

A real bonus of VoIP services is that you don’t end up with expensive bills. It’s an affordable way of allowing flexible international communication and is therefore ideal when working on international projects, improving teamwork across different countries and developing relationships with clients in other locations.

Employees can stop worrying about the cost of a call and claiming expenses. Instead, the focus can be on making the calls that are needed when they are needed.

Versatile system that can grow with your business

VoIP services are easy to install and configure. We all know that in business, we need to be able to adapt quickly to new situations. It’s important to be able to shift working methods and communication between colleagues quickly and easily.

This way of working offers flexibility as your business grows or changes, as it is easy to install and add new extensions to your existing VoIP system. You can scale the system to your needs, knowing that as they change, it can be updated and enlarged too.

Get Connected And Integrate Other Technology

iMac and Macbook on a desk

Photo by Domenico Loia via Unsplash

Most businesses work with various systems and have their own ways of communicating that work well for their teams. A VoIP system can enhance existing techniques, and it is simple to integrate your existing technology. It is adaptable enough that you don’t have to change everything about the way you work. It can make your communication more effective, without having to learn complicated new systems.

Final Thoughts

For teams to work well together, employees need to know they can contact members of their team whenever they need to. Using VoIP ensures they stay in contact, whether for long planning meetings or quick check-ins to see how things are going, and feel better connected to each other, wherever they are located.

About The Author
This article was written by Seamus Dunne of Conversation Piece. Seamus has over two decades helping business improve their internal communication strategies through VoIP.
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