Employee Experience, also known as EX, refers to the notion or perception that an employee holds for the company across his/her journey from job interview to completion of the FNF (Full and Final) procedure.
Every aspect encompassing the workplace like infrastructure, work culture, used technology and employee collaboration medium collectively joins together to build the employees’ experience.
Employee Experience: The Need for Modern Business Advancement
Human resources thought leader Josh Bersin has defined employee experience as “the sum total of all the touchpoints an employee has with his or her employer.”
So, given EX’s benefits and criticality, Industries these days are widely relying on Employee Experience solutions providers for upgrading the opinion that most employees firmly hold for the organization.
Key Benefits of Employee Experience Solution
Leveraging the employee experience has innumerable benefits that are directly correlated to job satisfaction, better Return of Investment, and product positioning. Some of the benefits are:
Engaged And High Productive Employees
Disengaged employees dilute productivity and can cost the company an unimaginable billion dollars penalty. On the flip of the circumstance, Engaged employees are always coming up with a higher rate of productivity and competitive advantages like improved retention scale and secured workplace. A good Employee Experience System always aims to deliver such a high rate of employee engagement solutions.
The more satisfied employees are, Least will be the absenteeism at the office. Hence, the Employee Experience Strategy should be established in such a way that it enables to build high morale and integrity among the employees. Employee Experience Process should always stay streamlined and optimized. Today, industries in bulk are looking forward to such Solutions that would bring contentment among the employees.
Better Quality Of Work
According to research from Harvard University psychologist and happiness expert Shawn Achor and others. For example, a “happy” brain sees more possibilities and is more creative. This tends to prove that better is the experience of the employees, improved will be the quality of work.
Enhanced Customer Relations
The business’s Customer Experience is somehow related to the Employee experience and satisfaction level. Many industries believe that customer experience and employee experience are directly proportional to each other. Happy folks working for an organization are more likely to deliver a better service and interaction with customers. Not only this, but They also stay more focused and dedicated in understanding and analysing the product, services, and solutions.
Attract Quality Candidates For Your Company
Before a job seeker applies for your company, they would possibly research via online and offline sources about the thorough description and establishment of the enterprise. A remarkable employee experience record will reflect a satisfactory work environment driving high-quality candidates to join your company. The candidates might be speculating about the culture and accomplishment of the company, but an improved employee experience track record will transparently validate it.
What Is An Employee Experience Software Solution?
Employee Experience Software Solution is an exceptional technique to enhance the engagement of workers at every touchpoint of the company.
Several employee software solutions offer a consolidated, user-friendly interface to empower the capabilities of core human resource management systems (HRMS) and other applications from the back end.
For instance, these solutions enable the management to understand what perception is being built by the people working over there and the proactive measures that could be taken to streamline and improve the experience.
How Does An Employee Experience Solution Strategize The Business?
This technology brings a digital transformation to the workplace that improves the operational behaviour propelled by modern services and applications like HRIS, e-Connect, Employee Executive Summary – HR Dashboard, HR Analytics – Dashboard & Reports, Onboarding – Offboarding Power Apps, Travel Request Power Apps, Out of Office Power Apps, and much more.
Employee experience software solutions can provide a wide range of functionality. Some major among them are:
- Offer the employees an easy-to-use interface for finding a solution to various problems.
- Empower the experience with virtual chat and voice agents, improve connectivity, and seamless software and application integration.
- Gives an open opportunity to the HR team to track down the journey of every employee from onboarding to exit.
- Incorporate predictive tools and technologies to create awareness among the employees in terms of assigned tasks, deadlines, collaboration with hierarchy, and performance review.
- Analyse and identify the urgent needs of employees and bring on immediate facilitation.
- Give timely rewards with virtual and open acknowledgment for out-of-the-box work.
- Enable the C-level management to bring fast automation that would optimise the operation and get the maximum out of any service.
We are witnessing the initial phase of the 4th Industrial revolution, and the digital thrust applied to every business sector come up with a crisp and clear statement:
“Firms, Companies, and Enterprises adhering to the old-school business model will end up with an inevitable Evolutionary fallback.”
The more you get beyond the traditional boundaries, The better you thrive on the challenges and impediments to emerging up into a reliable, employee-centric organization.
Hence, Don’t be late! It’s time to adopt an Employee Experience Solution at the earliest.