The customer is the king. This phrase has not lost its meaning even today. No business can flourish if their customer isn’t talking about their product/service. Unlike some popular beliefs, “word-of-mouth” still holds a crucial position in driving business growth. Now coming back to … Read More »

Since customers are the main reason for the very existence of a business, it is important to find out whether the products and services offered meet their expectations. And with stiffer competition in the marketplace for the same slice of the customer pie, organizations … Read More »