A call centre may handle either outbound or inbound calls exclusively, or even both together. And the metrics for these two types are different and hence success rate is also calculated by different methods. Any small business which does not like to spend much … Read More »
Many businesses consider cold calling an effective method for generating interests from potential leads and existing customers. But, gone are the times of using conventional landline telephone systems to call targeted audiences. Now is the time to use an autodialer for your business. In … Read More »
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