Leadership skills aren't just for managers, they're a useful technique to have in any position. In this article Mark Thomson looks at 5 skills you should think about mastering in order to awake the leader within you. … Read More »

Building a relationship with your customer base is a must if you would like to grow your business. We all remember a bad experience which is why it's so important to give our customer's good experiences - but how do we go about … Read More »

When you spend most of your week with the same people, you develop a bonding with them. There is a very fine line between friends and colleagues and can often be interchanged. Colleagues at offices that are friendly make office hours enjoyable. Your interests … Read More »

It’s not easy being the boss. Sure, you want to be liked by your employees, but you also need to be tough to get things done. A boss that is too likeable can be thought of as a soft touch, which could lead to … Read More »

Recognising your employee's performance is a great way to increase their motivation and improve retention rates. An unhappy employee is an unproductive one and in this article, Lauren Wiseman looks at 5 simple ways you can motivate your employees and help increase their job … Read More »

Nobody likes a suck up, but sometimes you have to spelling how awesome you are out to people. There's a fine line with letting people know your achievements and value and coming across as a brown nose so Audrey Robinson looks at a few … Read More »

A lot of businesses concentrate on profits as a measure of success, but employee motivation is also major indicator in how well your company is doing. In this article Evie Harrison looks at 5 ways you, as a manager, can improve emplyee motivation and … Read More »

We will all have to deal with conflict in the workplace at some point in our career, the question is: How do you deal with it? In this article Adela Belin gives you five tips on what to do if conflict arises in your … Read More »

If you're managing a group of people it can be quite easy to leave your team to their own devices but this might not necessarily be the best course of action. In this article we look at 3 simple tips you can implement to … Read More »