The first term that comes into mind after hearing about the customer experience is the “information management.” It is not easy to provide a good customer experience as the competition around the globe is growing at a rapid pace. It is not a one-man … Read More »

You might be in need of some help in order to find some easy ways to make your team more productive. Here are some of the best ways to boost your team’s productivity and reach your common goals. … Read More »

Getting new employees up to speed can be a bit of a difficult process that not only costs you time but also money. You can use someone to talk and walk them through the process but this will take someone out of their own … Read More »

To create an amazing employee work experience, it’s important to treat your employees the way you treat valued customers. You can empathize with your employees, understanding their expectations, needs, desires, and feelings, just as you do for your customers. It doesn't have to be … Read More »

Owning a business that manages to keep workers happy and customers coming back again is a great goal to achieve, but there is another part of the equation. Profitability stems from how productive and organised a company is as well as how much a … Read More »

If you're running a business you'll need a robust system in place to help you keep organised and on top of your projects. In this article Jen McKenzie looks at 5 techniques you can use to run your business efficiently. … Read More »

Many employees complain about business meetings… some feel they’re too long, others perceive them as a waste of time, unnecessary or ineffective but with the right management and tools they can help your business. In this article Darren Chait looks at how you can … Read More »

When you work in a fast-paced environment, productivity is crucial to the success of your business. If you can’t learn to keep up – to prioritize your immediate needs and foster the kind of human resources to overcome daily challenges in your business – … Read More »

Your employees may be spending 5 hours a day at their desks but do the monthly reports show results that match those numbers? It’s likely that they do not. But don’t worry, you are not alone. Lack of productivity in the workplace is a … Read More »

Breaks at work are mandatory here in the UK, however people often take extra tea, smoke and toilet breaks - but at what extra cost to your business? In this article we look at how all these additional breaks can affect your profits - … Read More »