When an organisations' IT infrastructure has become outdated due to underinvestment, there is often a negative impact on staff to deliver the standard of service expected of them to their customer base. Difficulties and challenges arise as IT systems continue to age and no significant progress to modernise is achieved. Depending on the company and their ability to invest, there are so many IT services & solutions available - it can be difficult to know where to start. In this article we look at what you should be expecting from a managed IT services company in order to free up your (and your employee's) time.…more »